All of the products offered by Cityscapes World LTD are bespoke, made to order, and cannot be returned to us for a refund. (Please see ‘Distance Selling Act’ for your statutory rights).
If a customer is unsure regarding the product the customer should always check the details with us before placing an order. If you are unsure about any item you wish to purchase from us, please use the contact us form to make an enquiry first.
We reserve the right to offer a refund up to the total full value of the item purchased.
Any refunds offered will not include any ‘Postage and Packing’ cost that have been incurred by either party.
Please ‘Contact Us’ before returning any ‘Bespoke’ goods or items.
Should any 'Bespoke' goods, or items, be returned to us without prior agreement in writing (i.e. by email or Letter) it will be the purchasers full responsibility to make arrangements to have any such 'Bespoke' goods, or items, returned to them at their own expense. We will attempt to contact you via email upon receipt of any unsolicited returned ‘Bespoke’ goods, or items, with our intent.
Unsolicited returned 'Bespoke' goods, or item, left unclaimed for more than 90-days shall be considered as abandoned by the purchaser and become the property of Cityscapes World Ltd.