Terms & Conditions

Introduction

This website is operated by Cityscapesworld Ltd (“we” or “us”)

All services provided by this website may only be used in accordance with the terms and conditions provided below. By using Cityscapesworld's services you agree to be bound by our terms & conditions.

The placing of an order with Cityscapesworld Ltd creates a contract on the basis of the terms and conditions.

We may change, modify or revise these terms and conditions at any time by amending this page. The changes made will come into effect as soon as they are posted on our website and your use of our website (or of any services provided through our website) will be subject to the amended terms. You are expected to check this page from time to time to take notice of any changes we may have made, as they are binding on you.

Our Guarantee

Every effort has been made to ensure that all our products are accurately described and represent the very best quality. If you are not completely satisfied with any item we will do our upmost to deal with your concern. Please see ‘Returns’ section below for full terms and conditions.

Payment

All orders must be paid for before goods are dispatched by PayPal or other available payment methods on the website. 

The prices shown on our website may be subject to change for reasons outside our reasonable control (e.g. changes to VAT or supply chain). Changes to price will not affect existing orders.

All payments made on a website operated by Cityscapesworld are secure.

We do not store credit card details nor do we share customer details with any 3rd parties.

Restrictions

Users are not permitted to remove any copyright, trademark or any other intellectual property notices contained within the original material or from any material copied or printed from the website.

Users are expressly forbidden to copy (by printing, storing, or disseminating in any way), alter or tamper in any way, or otherwise use any materials contained in this website except as set within these terms and conditions.

Privacy

We do not pass on your details to anybody or allow other companies to offer products or services to you.

When you place an order we need to know your name, e-mail address and delivery address. This information allows us to process and fulfill your orders. Your telephone number is also collected in case we need to contact you urgently if there is a problem with your order.

We do not sell, trade, rent or otherwise pass your personal details to any third party. We do not keep or store any financial information.

By using this website, you consent to the collection and use of this information by Cityscapesworld Ltd.

Delivery

Delivery will be provided by specialist couriers who will require for someone to be present to sign and collect the artwork. It is the sole responsibility of the customer to ensure that someone is available to take delivery and we cannot be held responsible for any late, lost or unforeseeable event caused by a delivery date not being met. You shall be deemed to have accepted the goods after receiving delivery. Therefore, It is your responsibility to check the delivery before signing for it and we cannot refund any damaged deliveries that have not been logged by the courier firm at the point of delivery. We shall not be held responsible for any damage to, discrepancies in or shortages of delivered materials unless notified by the client within 48 hours of receipt. Any claims for damages must be supported by the return of the damaged article which we will arrange the collection of. No actions will be taken by us without receipt of the damaged item.

Returns 

Please note we will not accept returns without prior agreement and will only accept returns due to damaged goods logged upon receipt and informed to the couriers. When you return a product to us we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you have given notice of your cancellation. In this case, we will refund the price of the product in full, excluding postage costs. However, you will be responsible for the cost of returning the item to us.

We will usually refund any money received from you using the method originally used by you to pay for your purchase.

What does not qualify for quality based refund/replacement:
Colour variation between your monitor and product.

Laws & Jurisdiction

These terms, and the provision of goods and services by us, are governed by and are to be interpreted in accordance with English law. In the event of any dispute arising in relation to these terms or in relation to the provision of any goods and services by us, the English courts will have exclusive jurisdiction over such dispute.

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